Payment
We accept payment via Stripe (card) or bank transfer (invoice).
Bank Transfer
We offer bank transfer as a payment method for customers who prefer this option.
For orders paid via bank transfer, shipping is processed once the payment has been confirmed in our bank account.
Bank details:
Beneficiary: SW Peaceful Kft
Full legal name: SW PEACEFUL KORLÁTOLT FELELŐSSÉGŰ TÁRSASÁG
Address: Bem utca 1-7. 4/9, 1193 Budapest, Hungary
Tax number: 27849877-2-43
EU VAT number: HU27849877
IBAN: HU85120108550185500300200000
Please include your order number in the payment reference to ensure quick identification of your transaction.
Orders are processed Monday to Friday, 9:00–14:00 (CET).
Delivery cost is calculated by GLS and added to your invoice.
Orders totalling €200 or more qualify for free shipping — in this case, the invoice reflects the product price only.
How to Order
Place an order for our products through the website at any time — our team will send an invoice to your email within a few (work) hours. The invoice constitutes your order confirmation and includes all relevant details: product description, price, and applicable terms. Once payment is confirmed, your order is dispatched and we will send you a confirmation message with your GLS tracking number.
In short: Place an order → Invoice (order confirmation) to your email → Payment → Tracking number by email
Dispatch & Delivery
Orders are dispatched Monday to Friday, 10:00–12:00 (CET) from our warehouse in Budapest, Hungary.
If payment is received within the dispatch window, the order ships the same day. If payment is received outside this window, the order ships the next business day.
Delivery is handled exclusively by courier: GLS International — for all EU member states ; GLS Hungary — for orders within Hungary
Estimated delivery time after dispatch: Hungary – 1–3 business days, shipping €6; EU – 2–5 business days, shipping €15 / €20. You can track your parcel at: gls-group.com/GROUP/en/parcel-tracking
Delivery times may vary depending on destination country within the EU.
Delayed Delivery
If your parcel has not arrived within the expected timeframe, please contact us at WhatsApp: +36 20 436 3809 / Mail: order@swp-led.com. We will liaise directly with GLS to investigate the issue as quickly as possible.
If the delay exceeds the agreed or reasonably expected delivery period and we are unable to confirm dispatch within an additional reasonable timeframe, you have the right to cancel your order and receive a full refund, in accordance with Article 18 of Directive 2011/83/EU.
Inspecting Your Order Upon Arrival
We recommend inspecting your delivery at the time of receipt:
Check the outer carton for any visible damage:
- Verify that the shipping label and documentation match your order details.
- Inspect the product itself for physical damage.
- Connect and test the LED product to confirm it functions correctly.
If you notice any issues at delivery, we recommend noting them on the courier's document — this can be helpful when submitting a claim.
However, your right to report defects or withdraw from the purchase is not conditional on completing this inspection at the time of delivery. You retain full rights under applicable EU law regardless.
For more detailed information about returning goods of proper or improper quality, see this page: swp-led.com/returns-and-exchanges